BRANDING.NOW (“Company,” “we,” “us,” “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and any related software-as-a-service offerings or other services (collectively, the “Services”). If you disagree with any part of this Privacy Policy, please discontinue use of the Services.
1. SCOPE AND ACCEPTANCE
By using or accessing our Services, you acknowledge that you have read, understood, and agree to the collection and use of your personal information as outlined in this Privacy Policy. If you do not agree, please do not access or use the Services.
2. INFORMATION WE COLLECT
2.1 Information You Provide
- Account Registration: When you create an account, we may ask for information such as your name, email address, and password.
- Payment Information: If you make a purchase or subscribe to any paid aspect of our Services, we use Stripe for payment processing. We do not store your full credit card details; Stripe handles these securely. For more details, refer to Stripe’s Privacy Policy.
- Communications: If you contact us or participate in surveys or promotions, we may collect the information you provide (e.g., your name, email address, and any other personal details you choose to share).
2.2 Information Automatically Collected
- Log Data: Our servers automatically record certain information, such as your IP address, browser type, operating system, referring URLs, and date/time stamps of your visits.
- Cookies & Similar Technologies: We and third-party partners (like analytics providers) may use cookies, web beacons, and other tracking technologies to understand usage patterns, remember preferences, and measure campaign effectiveness.
- Analytics: We use services such as Google Analytics, Hotjar, and/or Microsoft Clarity to collect information regarding your interactions with our Services. You can learn more about Google’s practices at Google Analytics Terms and opt out via this link.
2.3 Information from Third Parties
- Social Login: If you choose to log in via a third-party platform (e.g., Google), we may receive basic profile information from that provider, such as your email address and name. We will use this data solely to facilitate your login and for account administration.
3. HOW WE USE YOUR INFORMATION
- Service Delivery: To operate, maintain, and provide the features and functionality of our Services.
- Account Management: To allow you to register, log in, and manage your account.
- Payment Processing: To process subscription fees, one-time payments, or other transactions via our third-party payment processor (Stripe).
- Analytics & Improvements: To analyze usage trends and improve the design, performance, and content of our Services.
- Marketing & Communications: To send you promotional communications (if you opt in), administrative emails, and updates about new features or offerings. You can opt out of marketing emails at any time.
- Security & Fraud Prevention: To protect the integrity of our Services, including detecting and preventing fraud or other unauthorized activities.
- Legal Compliance: To comply with applicable legal requirements, enforce agreements, or protect our legal rights.
4. LEGAL BASES FOR PROCESSING (WHERE APPLICABLE)
- Consent: Where you have explicitly provided consent (e.g., opting in to marketing emails).
- Contract Performance: Where processing is necessary to provide the Services under our Terms & Conditions.
- Legitimate Interests: For purposes such as improving our Services, ensuring security, and conducting analytics, unless these interests are overridden by your data protection rights.
- Legal Obligation: Where we must retain or disclose certain information to comply with relevant laws or regulations.
5. DISCLOSURE OF YOUR INFORMATION
- Service Providers: Trusted third parties who perform services on our behalf, such as payment processors (Stripe), analytics providers (Google, Hotjar, Microsoft Clarity), hosting services, or email service providers.
- Business Transfers: If we undergo a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.
- Legal & Regulatory Compliance: Where required by law or where we believe it is necessary to protect our rights, respond to legal process, or protect the safety of others.
We do not sell your personal information. We also do not claim ownership of any intellectual property, such as logos or SVG files, that you upload to the Services.
7. DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements. Once personal information is no longer necessary, we securely delete or anonymize it.
8. SECURITY MEASURES
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no data transmission or storage can be guaranteed 100% secure. You use our Services at your own risk.
9. YOUR PRIVACY RIGHTS
- Access and Rectification: Request a copy of the personal information we hold about you or ask us to correct inaccurate information.
- Erasure (Deletion): Request deletion of your personal information, subject to legal retention requirements.
- Objection & Restriction: Object to or request the restriction of processing of your data in certain circumstances.
- Data Portability: Request a machine-readable copy of your information.
- Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at privacy@branding.now. We will consider and respond to your request in accordance with applicable laws.
10. CHILDREN’S PRIVACY
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from anyone under 18. If you become aware that a minor has provided us with personal information, please contact us so that we can remove it.
11. INTERNATIONAL DATA TRANSFERS
If you access our Services outside of the country where our servers are located, your data may be transferred across international borders. We take appropriate steps to ensure your information is treated securely and in accordance with this Privacy Policy.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. If we make significant changes, we will notify you by posting a prominent notice or sending an email. Your continued use of the Services after such updates signifies your acceptance of the revised Policy.
13. CONTACT US
If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us at:
Email: privacy@branding.now
This Privacy Policy forms part of our broader commitment to privacy and security. Please also review any additional terms and conditions that may apply when you access our Services.